Inmate Communication

Connect By Phone, Email Or U.S. Mail

Inmate Phones

    The Stanly County Detention Center recognizes the importance of an inmate’s ability to communicate not only with their legal counsel but also their family, friends and community. The Detention Center provides several options to inmates at the facility for communication.

Inmate Telephone Calls

    Inmates assigned to the general population cell blocks are allowed access to telephones each day. The inmate telephone system is programmed for outgoing collect and debit calls only and are provided through NCIC Inmate Communications. The party accepting the collect call will be required to set up an account and will be billed accordingly. In addition to collect calls, inmates may transfer money from their Commissary account to purchase phone time.

After the initial phase of the inmate booking procedure, each inmate is afforded the opportunity to make a free telephone call. The party receiving this free call still has the opportunity to accept or deny the telephone call.

Telephone Policy

  • Inmates are not permitted to receive telephone calls.
  • All telephone calls are limited to fifteen minutes.
  • Three-way telephone calling is strictly prohibited.
  • Detention Staff cannot pass notes or deliver any messages to inmates.

Telephone Availability

    All inmate telephones within the cell blocks will be turned on at 8:00 a.m. and turned off at 5:00 p.m. Telephones will also be turned off during meals, shift changes and any other time deemed necessary by the Stanly County Detention Center in order to maintain the safety and security of the facility.

Under certain circumstances, inmates may be denied access to telephones. These circumstances include, but are not limited to, the following:

  • Inmates housed in Disciplinary Segregation
  • Inmates placed on Closed Custody

If an inmate needs to be contacted in the event of an emergency, please contact the Stanly County Detention Center Booking Desk at (704) 986-3858.

Blocking Inmate Calls

    To stop an inmate from calling, please call the Detention Center Administrator (704) 986-3735 and advise you would like your phone number blocked. You may also choose not to accept a call that is placed to you on a one-time-basis by selecting the appropriate selection once you hear the initial message when an inmate calls.

If you have questions regarding the inmate telephone service (telephone call charges) or you experience problems receiving calls from the Detention Center, please call NCIC Communications at  1(800) 943-2189 , 24 hours a day

Inmate Postal Mail

    Inmates may use the U.S. Postal Service to send and receive correspondence. Writing materials, cards and stamps are available to inmates through the Commissary Service. Paper, stamps, envelopes and postcards cannot be mailed to inmates for use in their correspondence. Indigent inmates are provided writing materials and envelopes to mail two personal letters per week.

Inmate mail is distributed Monday through Friday within 24 hours of being received from the U.S. Post Office, except during weekends and holidays.

Sending Inmate Mail

    Incoming mail must have the full name and address of the sender clearly written on the outside of the envelope. Incoming mail must be addressed to the full name of the inmate (the name and spelling under which they were booked in). Any mail not meeting these requirements will not be accepted. To expedite delivery to the inmate, all inmate mail sent to the Stanly County Detention Center should be addressed using the following example:

Inmate Mail


All correspondence, with the exception of legal mail, will be opened and scanned for contraband prior to distribution. Legal mail is correspondence or legal materials coming from an attorney and must be clearly marked “Attorney/Client Mail” or “Legal Mail”. Any legal mail received will be opened and inspected in the presence of the inmate. No inmate-to-inmate mail is allowed, either directly or by a third party without prior approval by the Jail Administrator.

Allowed & Prohibited Items

    When sending letters or cards to an inmate at the Stanly County Detention Center, certain rules and guidelines apply to ensure the safety and security of the inmates and the facility.

Allowed Items:


  • Envelopes no larger than a No. 10 business envelope, unless it is legal mail from an attorney.
  • Cards or paper no larger than 8 1/2″ x 11″.
  • One store bought or homemade greeting card no larger than 5″ x 8″.
  • Up to ten pages of handwritten or typed person-to-person correspondence.
  • One piece of paper which has been reproduced or copied from a mass produced item such as a book or from the Internet.

Prohibited Items:

  • No cash, checks.
  • No personal property will be accepted.
  • Cannot contain stationery, postage stamps or envelopes.
  • No greeting cards with foil, glue, felt, glitter, music, etc.
  • No stickers or gloss paper, laminated products, crayon or lipstick.
  • No staples, paperclips or any metal object.
  • No cutouts from magazines.
  • No photographs or drawings.

Any mail received not meeting all of the guidelines listed above, or that contains prohibited items, will be returned in its entirety to the sender. If any illegal substances are found, the correspondence will be turned over to the Stanly County Sheriff’s Office for further investigation which may result in criminal prosecution.

Revised on 9-24-2019